Monday, August 18, 2008

Windows x64 Support

Just a quick note to say that we our Windows X64 Bit Client is in Beta 2 and is available from the AnywhereLAN download page and should be considered "supported".

Thursday, June 12, 2008

XP SP3 and Vista SP1 Support Confirmation

Just a quick note that we have verified that the AccessAnywhere VPN Service has not shown to have any issues with these recent Windows Service Packs. Generically however one should ensure the following:

* If you are using Internet Explorer that your Java Add-On is still enabled.
* You may receive and extra verification warning when logging into a remote desktop with our "Remote Desktop to..." links.

If you experience any issues please contact our support group.

Monday, May 19, 2008

User Notice: VPN Service Page Updates

In our continuing efforts to make the use of the AccessAnywhere VPN Managed Service easier, and more self explanatory to end users please note the following changes that will be activated over the weekend of May 24-25th.

* Login Screen Java Check

If your browser does not have Java properly installed and enabled the Login form will be matted out with links to the latest Java installers. You will not be able to log in until Java is now properly enabled.

* First Time User Bar

New users will see a large "3 Simple Steps" panel on the AccessAnywhere VPN Launch Panel. This panel will help new users remember the steps required to get to full network level connection status. The panel can be permanently removed by hitting the "Close" icon inside the panel.

* Changes to VPN Status image.

Note that the VPN Tunnel status image will be updated. The changes will be:

Status: Starting... will now be "VPN: Inactive"

Status: Started will now be "VPN: Ready"

Thank you.

Friday, May 9, 2008

Application Notice: Remote Desktop for Mac Beta 3

Microsoft has updated their 2.0 version Beta 3 of their OSX application for Mac. This version works quite well with the AccessAnywhere VPN service both with and without AnywhereLAN.

Features include:

* Resizable Screens
* RDP 6.0 support (great for Vista targets)
* Open multiple target systems

More details can be found at:

http://www.microsoft.com/mac/products/remote-desktop/default.mspx

Tuesday, May 6, 2008

Version Update: AnywhereLAN 2.1.4rc3 for Windows

The Windows version of the AccessAnywhere AnywhereLAN VPN Client version 2.1.4rc3 has been released.

This is a point release, if you are not having any issues there is no need to upgrade.

Upgrade Steps:

* Uninstall the Current Version of AnywhereLAN VPN Client
* Login to AccessAnywhere
* Reinstall the Client via the "Click here to Install AnywhereLAN" link.

Release Notes:

* Addresses some issues with Local Windows Name Caches
* Now includes a Web Link to our KnowledgeBase in the Program Group
* Supports WebLaunch, and Post Connection scripts (please contact Support for more information)

Tuesday, April 29, 2008

Attention all QuickBooks Users

Many of our customers are small business's who utilize the two main Account Applications, those being QuickBooks and Simply Accounting. The following notice was distributed from Intuit regarding potential issues with some recent Windows Updates and QuickBooks:

"Dear QuickBooks 2008 customer,

We have discovered that a recent Microsoft Windows update may be
triggering problems for some users of QuickBooks 2008 software. When
the problem occurs, QuickBooks does not open.

Common symptoms include the following:
1.The QuickBooks splash screen flashes, and then disappears.

OR

2.On launch of QuickBooks, an error message reports that the Web

Connector has failed to initialize and QuickBooks does not open.
It turns out that the Microsoft update introduced a problem in the
.NET 2.0 Framework.
To resolve this issue, please do not uninstall and re-install
QuickBooks. We do not recommend this, as it will not address
the problem.

The best thing to do is to go to the source of the problem, so you
will need to remove and reinstall the .NET 2.0 Framework. To help
walk you through it, we have provided detailed instructions in our
QuickBooks Knowledge Base that provides some easy to follow steps and
also includes additional links to the Microsoft site:
http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/1009275

We are continuing to work on this issue and if we find out anything
new, we will be sure to let you know right away.
Thanks for your patience,
The QuickBooks Team
"

Have a profitable day!